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Tony arrived, loaded the car, got my wife and I in the cab and headed home. He was a very nice young man, told us that if we needed to stop for a bathroom or grab a bite to eat just ask, it was not a problem. He also allowed me to plug my phone into his radio so that we could listen to the Alabama/Auburn football game on the way home Outstanding and high quality service, highly appreciated!
I just had the best experience with Mallory Towing and Recovery! A younger gentleman whose name tag read, Lil John assisted me in a tow. He went above and beyond his expected duties. He never made us feel like a burden and provided us with excellent customer service. Again going above and beyond his duties, we were extremely grateful to have him. He even humbly turned down the tip I persistently tried to give him. Very professional experience with a friendly face that treated us like family.
When you are in a pinch the last thing you want to worry about is bad service, bad driver and a bad experience. That wasnt the case with Mallory Towing. Saving their contact info in my phone if I ever need them again.
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